Effective Date: August 18, 2025

1. Our Commitment to Your Privacy

Paetow Driving School ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, book our services, or otherwise interact with our business. We want you to feel confident and secure when choosing us for your driver's education needs.

2. What Information We Collect

We collect information that is essential for providing our services and running our business effectively. This information falls into a few categories:

• Information You Provide Directly:

  • Contact Information: Your name, email address, phone number, and physical address when you fill out a contact form or register for a course.

  • Student Information: The student's name, date of birth, and learner's permit number, which are required for enrollment and certification.

  • Payment Information: Credit or debit card details, which are processed securely by our payment partner, Stripe. We never see or store your full credit card number.

  • Documents: Copies of learner's permits, certificates, or other required documents that you upload through our secure booking system.

• Information Collected Automatically:

  • Website Usage Data: When you visit our website, our host (Squarespace) may collect anonymous data about your visit, such as your IP address, browser type, and which pages you viewed. This helps us understand how our site is being used and how to improve it.

3. How We Use Your Information

Our use of your information is guided by our commitment to providing you with excellent service. We use your data to:

• Provide and Manage Our Services: To register you for courses, schedule driving lessons, process payments, and track student progress.

• Communicate With You: To send you important updates about your lessons, respond to your inquiries, send booking confirmations and reminders, and provide customer support.

• Meet Legal and Regulatory Requirements: To comply with all Texas Department of Licensing and Regulation (TDLR) requirements for driver's education and to issue official completion certificates.

• Improve Our Business: To analyze website traffic and service demand, helping us enhance our offerings and user experience.

4. How We Share and Protect Your Information

We do not sell your personal information. We only share your data with trusted third-party partners who are essential to our operations. Our primary partners include:

• Squarespace: Our website host and platform provider.

• Google Workspace: Our provider for professional email and internal document management.

• Teachworks: Our secure system for booking appointments and managing client information.

• Stripe: Our payment processor, which handles all payment transactions with bank-level security.

We have chosen these partners because of their strong commitment to data security and privacy. Your information is protected by both our internal policies and the robust security measures of these industry-leading companies. We take all reasonable steps to protect your data from loss, misuse, and unauthorized access.

5. Your Rights and Choices

You have control over your personal information. You have the right to:

• Access and Update: You can access and update your information by logging into your student account or by contacting us directly.

• Opt-Out of Communications: You can opt-out of any non-essential marketing communications at any time. (Note: You will continue to receive essential transactional emails related to your bookings and lessons).

• Request Deletion: You may request that we delete your personal data, subject to our legal obligations to retain certain records for TDLR compliance.

6. Data Retention

We retain student records and training information for the period required by Texas state law and TDLR regulations. Financial records are kept for tax purposes. All other personal information is kept only as long as necessary to provide you with our services.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review it periodically.

8. How to Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please do not hesitate to contact us:

• Email: [Info@Paetowdrivingschool.com]

• Phone: [832-268-0288]

• Address: [23030 Stockdick School Road Ste D Katy, TX 77493]